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Privacy policy

What type of information do we collect? 

We receive, gather, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet, login data, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profiles.

How do we collect information? 

When you make a transaction on our website, as part of the process, we collect personal information you provide, such as your name, physical address, and email address. Your personal information will be used only for the specific purposes stated above.

Why do we collect such personal information?

We collect both personal and non-personal information for the following purposes:

  1. To provide and operate our services.

  2. To provide ongoing customer support and technical assistance to our users.

  3. To contact our visitors and users with general and personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other non-personal aggregated or inferred information, which we or our business partners may use to provide and improve our respective services.

  5. To comply with applicable laws and regulations.

How do we store, use, share, and disclose visitors' personal information on our website?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with visitors to our website? 

We may communicate with you to notify you about your account, resolve issues with your account, settle a dispute, collect fees or outstanding payments, gather your opinions through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you via email, phone, text messages, and postal mail.

We do use cookies

This website uses cookies for important reasons, such as the following:

  1. Providing a great experience for our visitors and customers.

  2. Identifying our registered members (users who have registered on our website).

  3. Monitoring and analyzing the performance, operation, and effectiveness of the Wix.com platform.

  4. Ensuring that our platform is safe to use.

If you need more information about cookies, you could visit: All About Cookies | Online Privacy and Digital Security

How can visitors to our website withdraw their consent? 

If you do not wish for us to process your data, please contact us at sarraiz@bproconsulting.com and willcanduri@gmail.com.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

If you wish to access, correct, amend, or delete any personal information we have about you, you are welcome to contact us at sarraiz@bproconsulting.com and willcanduri@gmail.com.

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